This Privacy Policy covers how Infinova Labs treats personal information that we collect and receive in connection with your use of the Care Space application and related services. This includes any software, applications, content, and information made available through our services (collectively, the "Service"). Your privacy is important to us and, as described in this Privacy Policy, we have designed the Service to protect information about you from unauthorized disclosure to others.
This Privacy Policy explains how we collect, use and, in certain circumstances, share your personally identifying information. Please read this Privacy Policy carefully, and if you have any questions, feel free to contact us at infinova.lab@gmail.com.
By accessing, using, and/or downloading any Service, you agree to this Privacy Policy. We may update this Privacy Policy and if we do, we will post a notice that changes have been made. You should visit this page periodically to review any changes to the Privacy Policy.
Personal Information: Personal Information means any information that may be used to identify an individual, including, but not limited to, the first and last names, email address, or any other contact information. We limit the collection of Personal Information to that which is necessary for the intended purpose of providing our AI chat services.
Chat Data: This includes conversations, messages, and interactions you have with our AI chatbots. We collect this information to provide personalized responses and improve our AI models.
Usage Information: This includes information about how you use our service, such as session data, interaction patterns, and feature usage. This helps us improve user experience and service functionality.
When you register an account with Care Space, we collect your name and email address for authentication and communication purposes.
We collect and record your conversations and interactions with our AI chatbots to provide personalized responses and improve our services. This chat data is essential for the functionality of our AI-powered platform.
We may collect usage patterns and analytics data to understand how our service is used and to make improvements to user experience.
We use your Personal Information to:
We do not use your information for marketing purposes unless you explicitly opt-in to receive such communications.
We do NOT sell your personal data. Your privacy is important to us, and we do not engage in the sale of personal information to third parties.
We may share your information only in the following limited circumstances:
Any third-party service providers we work with are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us.
We use industry-standard security practices such as encryption, firewalls, and SSL (Secure Socket Layers) to protect your information. All data is encrypted in transit and at rest. However, no security system is impenetrable, and we cannot guarantee absolute security. We regularly review and update our security measures to maintain the highest level of protection possible.
You have the following rights regarding your personal information:
You can delete your account at any time by sending an email to infinova.lab@gmail.com with the subject "Delete my account - Care Space". We will process your request within 7 business days. Upon deletion, all your personal information, chat history, and account data will be permanently removed from our systems.
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: infinova.lab@gmail.com
Subject Line: Privacy Policy Question - Care Space
For account deletion requests, please email us with the subject "Delete my account - Care Space" and we will process your request within 7 business days.
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